Build Your Custom Optibike
Built to order. Engineered around you.
Two Ways to Order
Order Online
If you already know which Optibike model fits your needs, you can begin your custom build directly from the bike’s product page.
Here’s how it works:
1. Choose your bike model.
2. Select your options, including performance level, class, and components.
3. Place your deposit to reserve your build slot.
4. We’ll contact you to confirm sizing, fit, and any special requirements.
Call or Email Us (If You Want Guidance)
If you have questions about models, options, or which bike is best for you, we encourage you to contact us before ordering.
An Optibike specialist will help you choose the ideal model and configuration based on how and where you ride.
Best for:
First-time buyers, riders comparing models, or anyone with specific comfort, terrain, or performance needs.
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Call:
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Email:
Information We Use to Build Your Bike
Because your Optibike is built specifically for you, we gather a few key details to ensure the best possible fit and ride.
We typically ask for:
- Your height
- Your weight
- Primary terrain you’ll ride (pavement, gravel, trails, steep climbs, or mixed terrain)
- How you plan to ride (fitness, commuting, exploration, long-distance, or performance)
- Any special fit or comfort needs
Custom Fit & Comfort Adjustments
Optibike has been making custom modifications for riders for many years.
Examples include:
- Higher handlebars for back, neck, or shoulder comfort
- Ergonomic adjustments for joint sensitivity or past injuries
- Riding position changes for long-distance comfort
- Specialized setups for unique physical needs
If you need something different, just let us know. We’ll work with you to find the best solution.
What Happens After You Place a Deposit
Once your deposit is placed, your custom build officially begins.
- Your build slot is reserved.
- We confirm sizing, fit, and requirements with you.
- Your Optibike is hand-built to order.
Final payment is completed before delivery. - Your bike is shipped or prepared for pickup.
Every Optibike is carefully assembled, tested, and inspected before it leaves our facility.
Why Built-to-Order Matters
Mass-produced bikes are built for averages.
Optibikes are built for individual riders.
Building to order allows us to deliver:
- Superior fit and comfort
- Confident handling and control
- Performance matched to your terrain
- Long-term reliability and durability
This is the difference between buying a bike—and commissioning one.
Your Custom Build Timeline
- Select your model and options.
Place your deposit to reserve your build slot. - Complete a personal build confirmation to dial in fit and details.
- Your Optibike is hand-built to order.
- We test and inspect your bike before final delivery.
- Your bike is shipped or prepared for pickup, ready to ride.
Frequently Asked Questions
How long does it take to build my Optibike?
Build times vary by model, options, and seasonal demand. Typical build times are 4–8 weeks. We’ll confirm your estimated timeline after your deposit is received.
Can you help me choose the right model?
Yes. If you’re deciding between models or options, contact us and we’ll recommend the best Optibike based on your height, weight, terrain, and riding goals.
What if I'm between sizes or have fit concerns?
That’s exactly why we do a personal build confirmation. We’ll fine-tune sizing and comfort before final assembly.
Can I request custom modifications?
Yes. Let us know what you need and we’ll discuss the best solution.
Is the deposit refundable?
Deposit and refund terms vary depending on the build stage and custom work. We’ll clearly review your terms when you place your order.
Can I change options after placing a deposit?
Often yes, if your build has not entered final assembly or parts have not been allocated. Contact us as soon as possible.
Do you ship, or can I pick up my bike?
We can ship your Optibike, and pickup may be available depending on location and schedule.
Two Ways to Order
Step 1
Choose Your Path
Order online from the bike page or call/email us for guidance.
Step 2
Select Options
Pick your model configuration and preferred components.
Step 3
Place Your Deposit
Your deposit reserves your build slot and starts the custom build process.
Step 4
Personal Build Confirmation
We contact you to confirm sizing, fit, terrain, and any special needs—so your bike is built exactly for you.
Step 5
Hand-Built to Order
Your Optibike is assembled with precision and care, tailored to your requirements.
Step 6
Test, Inspect, Finalize
We test and inspect your bike thoroughly before it leaves our facility.
Step 7
Delivery or Pickup
Your Optibike is shipped to you or prepared for pickup—ready to ride.
Ready to Start Your Build?
Every Optibike is built to order and personally reviewed before final assembly. You’re not just buying an e-bike—you’re getting one built specifically for you.
