Privacy Policy

Effective Date: 10/22/24

Opti-Bike LLC (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://optibike.com, or make use of our services, including Purchasing a Product and Newsletter Signups. Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the website.

1. Information We Collect

We collect information that you provide directly to us, such as when you make a purchase, sign up for our newsletter, or contact us via SMS or Phone. We also collect certain information automatically through services like Google Analytics, AdWords Remarketing, and Cloudflare.

When you sign up for our newsletter: Name, email address
When you contact us via our contact page, email, or phone: Name, email address, phone number
When you purchase something: Name, email address, phone number, billing and shipping addresses, and payment information when you make a purchase.
Automated Data: IP address, browser type, operating system, referring URLs, device information, and browsing behavior, collected through cookies and similar technologies (via Google Analytics, Google AdWords Remarketing, Cloudflare, etc.).

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders.
Improve our website functionality and performance.
Send you promotional and marketing materials.
Use Google AdWords Remarketing to serve targeted ads based on your previous interactions with our website, as you browse other websites in the Google Display Network.
Communicate with you regarding your orders, inquiries, or promotions.
Maintain and improve the security of our website.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

Service Providers: We share information with trusted service providers who help us operate our business (e.g., Google Analytics for website insights, Google AdWords Remarketing for targeted advertising, Cloudflare for Analytics and Security, Zoho for Emails, Order processing, and Shipping, and 8×8 for phone and SMS communication).
Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of Opti-Bike LLC or others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and analyze how you use it. Cookies may be used to track browsing behavior and serve remarketing ads through Google AdWords based on your interactions with our website.

You can control cookies through your browser settings, but disabling them may limit some functionalities of our website.

5. Email and SMS Communications

By signing up for our newsletter you consent to receiving marketing emails from us. You may opt out at any time:

To unsubscribe from email newsletters, click the “unsubscribe” link at the bottom of any email.

We may also use SMS to communicate with you for sales or support if you prefer. You may opt out at any time:

To stop receiving SMS from us, reply with “STOP” to any message.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the security of your data.

7. Your Data Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction or deletion of your personal information.
Object to certain data processing practices.
Opt out of targeted advertising, including Google AdWords Remarketing.

To exercise these rights, please contact us here.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date”. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Opti-Bike LLC
Email: Click Here
Phone: (303) 443-0932
Address: 41404 Stewart Mesa Rd, Paonia, CO 81428 USA